How to Chat with Leo UBA on WhatsApp, Facebook Messenger

how to chat with leo uba

With the advent of technology, banking has become much more convenient and accessible than ever before. Now, UBA customers can now engage with their banks through various means. One of the innovative means offered by United Bank for Africa (UBA) is their virtual banking assistant, Leo. If you’re one of the customers of UBA, I’m certain you’re familiar with Leo. So today, I’m going to show you how you can chat with Leo and make the most out of this UBA banking assistant.


Leo UBA is an intelligent chatbot that is developed by UBA to provide instant assistance and support to their customers. It can answer questions, provide account information, check your account balance, transfer funds, pay bills, help with transactions, and offer support on a wide range of banking services. Whatever thing it is, Leo UBA is ready to assist you 24/7.

Now that you have known who Leo is, let’s see how you can chat with Leo UBA.


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How to Chat with Leo UBA

Chatting with Leo is very simple and straight forward. To start chatting with Leo UBA, there are several methods available. You can chat with Leo on WhatsApp, Messenger, Instagram, Apple Messages, Google Business Chat.

Chat with Leo UBA on Whatsapp

To chat with Leo UBA on WhatsApp, follow these steps below;

  1. Save Leo’s UBA WhatsApp number +234903001 0007 in your phone’s contacts. You can save it with a name like “Leo UBA WhatsApp Banking” so you can remember it easily.
  2. Click on your WhatsApp icon to launch the app.
  3. Tap on the “Chats” tab in WhatsApp and select the new chat icon (usually represented or message icon) to start a new chat.
  4. Locate Leo contact on your whatsapp contact list or you simply search the contact by typing in the name you used to save it “Leo UBA WhatsApp Banking”. Once the contact pops up, click on it to open the chat window with Leo.
  5. Send “Hi” or “Hello” to start a conversation with Leo. Then go ahead to ask questions or seek assistance with any banking services, transactions or inquiries that you want.
  6. Leo will respond to your messages and provide instructions or information based on the questions you typed. Reply with the appropriate option or message in regards to the service and assistance you’re seeking.
  7. Continue the conversation with Leo by replying with messages as needed. Be clear and specific with your queries to receive accurate responses from Leo.

Even though Leo UBA (a virtual agent) is designed to handle various inquiries and banking transactions, there may be instances where you might encounter a complex issue or need personalized support human agent. Leo UBA can connect you to a UBA customer service representative who will assist you further.

How to chat with Leo on Facebook Messenger

To chat with Leo UBA on Messenger, follow these simple steps;

  1. Ensure that you have the Facebook Messenger app installed on your device.
  2. Open the app and search for Leo UBA official handle in the search bar or you click on this link – to access it directly
  3. Start a conversation by sending your request, and Leo UBA will respond accordingly.

You can chat with Leo UBA on Instagram, Apple Messages and Google Business Chat by following the same procedures outlined above.


Chatting with Leo makes your UBA banking experience more easier and convenient. Whether you have a question or need to perform a transaction or any kind of assistance, Leo UBA is always there to assist you.


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