Is 180 MTN Customer Care Number? – New MTN Number (2023)

You might have heard about the importance of contacting customer care when you have questions or issues with your mobile service provider. In Nigeria, MTN is one of the prominent telecom companies, and you might be wondering if 180 is MTN’s customer care number. Let’s clear up the confusion.

Is 180 MTN Customer Care Number?

MTN Nigeria offers various customer support channels, including phone numbers, live chat, and social media platforms. As of the time of writing this post, MTN no longer uses 180 as their customer care number. Their new customer care number is 300.

MTN customer care line in Nigeria

MTN Customer Care number is 300. To reach out to them, follow these instructions below;

  1. Take your mobile phone and dial 300.
  2. Follow the voice prompts or instructions provided by the automated system. You’ll be given options to choose from, such as language preference and the specific issue you need assistance with.
  3. Select the option that best matches your inquiry or concern.
  4. You’ll then be connected to a customer care representative who will assist you with your query or issue.

In addition to their customer care number, you can also contact MTN customer care via these other options below;

Using WhatsApp for Customer Support

MTN Nigeria also offers customer support through WhatsApp, making it easy to chat with a representative. Here’s the WhatsApp contact:

WhatsApp Support:

Click on the link above, and it will take you to MTN Nigeria’s WhatsApp chat, where you can type your questions or issues and get assistance.

Social Media Channels

MTN Nigeria is active on various social media platforms, and you can reach out to them through these channels:




Feel free to send direct messages or tweets to their Twitter handle, leave messages on their Facebook page, or engage with them on Instagram for assistance and information regarding MTN services.

MTN Nigeria’s Physical Office

You can visit MTN Nigeria’s physical office if you prefer face to face assistance. Find any of their physical branches nearest to you.

MTN has a network of shops and service centers across Nigeria. You can locate the nearest MTN shop using their store locator:

MTN Shop Locator:

Simply visit the link above and enter your location to find the nearest MTN shop where you can get assistance and support.


Whether you decide to give them a call, send a message on WhatsApp, connect through social media, or meeting them in person, MTN is always available and ready to assist you.


MTN Special Data Offer Code – How to Activate

How to Get Enterprise ID for NIN – MTN, Airtel, GLO, 9mobile

Why is My MTN Data Bonus Not Working? – How to Activate it

How to Transfer & Share Data Bonus on MTN?

Which MTN Tariff Plan Gives Double Data? + Migration Code