How to Check if My UBA Account Has Been Upgraded

It’s important that you’re in constant sync with information on your bank account and ensure that everything is up-to-date, especially with your UBA (United Bank for Africa) account. How can you know if your UBA account has been upgraded? In this blog post, we’d be taking you through everything you need to know.

Why Do I Need To Upgrade My Account?

Before we go into details on how to ascertain if your UBA bank account has been upgraded, let’s take a look at the importance of UBA account updates. It’s necessary to have your account updates because it comes with it’s own benefits such as better services, higher transaction limits and many more. Therefore, you should be interested in upgrading your account to partake in these advantages.

How to Check if my UBA account has been upgraded

Here are some of the ways you can check if your bank account has been upgraded:

  • Check Your Account Status Online

A very simple way of checking your bank’s account status is via online banking platform. Here are the steps to take:

  1. Visit the UBA Online Website

Simply open the web browser on your device and go to the official website for UBA. The official website is [] (

  1. Log In To Your Account

Once you already have an online banking account, simply log into your UBA account by inputting your username and password.

  1. Access Your Account

After you might have logged into your account. Go to Account Details Inside your online banking dashboard, look for the “Account Details” option.

  1. Check For Account Type

Once you click on the option, information on your account type and other recent updates should pop-up. Also, if your account has been upgraded, it will be signified there.


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  • Reach Out To UBA Customer Service

Another alternative for checking if your UBA bank account has been upgraded is by reaching out to any of their customer care representative. Especially if you prefer a more direct method. Here’s how:

  1. Call Their Customer Service

The first step is to dial UBA’s customer service hotline.

  1. Speak To A Representative

After you have been connected to a customer service representative, go ahead to explain that you’d like to confirm the status of your UBA account, to know whether it has been upgraded or not.

  1. Provide The Required Information

Please note, you should be ready to provide the representative with necessary information such as your account details, account number and other personal details they might request for to endure security.

  1. Await Your Status Confirmation

The representative will then proceed to confirm the status of your bank account whether it has been upgraded or not, and then report back to you.

  • Go To A Nearby UBA Branch

If you prefer in-person interaction, you can choose to visit a UBA branch near your location. Here are the steps to take:

  1. Locate A Branch Closest To You

First step is to visit a nearest branch. If you have issues locating one, simply use the branch locator on the UBA website to help you.

  1. Take Along Means Of Identification

Once you’re visiting the bank’s branch, don’t forget to take along means of identification such as your driver’s license, University ID or any other government-issued ID.

  1. Report To A Bank Official

Once you reach the bank, talk to any of the bank officials and explain that you’d like to verify the status of your account to see if it has been upgraded.

  1. Share With Them Necessary Account Details

You can then provide the required details, like your account number and any other important details they request.

  1. Await Confirmation Status

The bank official will then confirm whether your account status has been upgraded and will then inform you about the status.

After you might have tried any of these methods, and you notice that your account status hasn’t been upgraded, you don’t need to worry. You can proceed to ask the customer service about the processes required for updating your account. UBA has several types of accounts, which includes savings, current, and domiciliary account, and each comes with its own special features. Based on your desire, you can go through your options and ask for an update if necessary.


Checking the status of your UBA account is a very simple process that doesn’t require much stress or worry. Just settle for an option that works best for you.  Ensuring your bank account is current guarantees you the privilege to enjoy all the benefits that comes with an upgraded account. To enjoy these unlimited benefits, ensure you check your account status today!


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