How to Change My Kuda Account Phone Number and Name 2023

How to change my kuda phone number and name

The Kuda bank is a virtual bank, and so, all the operations are run virtually. When you want to open an account, you do so virtually too, through the Kuda banking application. It is one of the accredited Microfinance banks in Nigeria, and the validity of your account totally depends on the details you present.

On opening a Kuda account, you usually would need to present details of your BVN, an Identification card—Voters card, driver’s license, or passport.

You would also be asked to fill in a form where your name, email address, and phone number would be requested.

How to change name on kuda account

Now, on how to change your name on Kuda account, we will be discussing a few tips.

To save yourself the stress of changing your name, ensure that you type out your name as it appears on any legal ID card that you have the first. You’d be required to type your first name, other names and last name.

Ensure that you cross-check the spelling over and over again before you finally submit. The reason for that is because the bank is a virtual bank. So, any time you have got a complaint, you don’t have the luxury of breezing in to a bank branch that is close to you.

However, if you find yourself in this issue, and want to know how you can change your name on your Kuda account, follow the procedures below;

Sign in to your kuda mobile app.
Click on your profile. It’s located at the top left corner of your home page.
Click on your account name.
Then enter the new name you’ll like to use in the correct format that was given (first name, other names and last name, as it appears on your documents) and click continue.
Lastly, enter the verification code that will be sent to you for confirmation and click continue.

You could also contact any of the customer care representatives of the bank on their hotlines. You could also lodge your complaint on their websites, and wait for a response. Lastly, if you prefer mails, head over to their support desk, and then, wait for a response.

How to change my kuda phone number

The importance of a phone number during account registration is for communication. Usually, the bank would at one time or the other desire to get in touch with you. They would also want to send to that number, notifications of credit alerts, debit alerts, and other important notifications. So, you want to ensure that you have the right digits typed out.

Several people want to know how to change their kuda phone number. The phone number is another detail that you make available at the point of registration. In case you lose your phone number and want to change to a new one, how can you do that? Follow the procedures below;

Sign in to your kuda mobile app.
Click on your profile. It’s located at the top left corner of your home page.
Click on your phone number.
Then enter the new phone number you’ll like to use and click continue.
Lastly, enter the verification code that will be sent to your new phone number for confirmation and click continue.

Once you do that, your kuda account phone number will now be changed to the new one.

The application allows for the change of your Transaction PIN, password, name, phone number, email address and next of kin. However, it is safer if you ensure to avoid errors at the point of registration. Just ensure that you cross-check the details you present over and over again to be sure you aren’t making any mistakes.

You could also reach out to the customer care service via any of their hotlines, or lodge a complaint at their support desk.

Kuda bank is a virtual bank that runs most of its operations virtually, and that means that you cannot go to complain physically in a bank. Any other changes that are to be made would have to be forwarded to the bank in form of a complaint.