Union bank customer care number
The union bank customer care number other wise known as UnionCare is +234 (0) 700 700 7000 or +234 (1) 271 6816.
The customer care number allows you to access the fully automated Union Bank contact centre via call around the clock 24/7.
This means you can always reach them at any time and a dedicated Relationship Manager will also be available to assist you with your banking needs.
For safety reasons, you should know that Union Bank customer care will never call you. Anyone that calls you claiming to be from customer care is a scammer.
Union bank customer care whatsapp line
You can also reach the Union Bank customer care via WhatsApp through their WhatsApp line. The Union Bank WhatsApp line is 09070070001 or +234 (0) 907 007 0001.
You can always confirm if this number is the official one or has been changed by checking the Union Bank contact and support page via: https://www.unionbankng.com/forms/feedback-and-support/
To chat up Union Bank customer care on their WhatsApp, all you have to do is save the Union Bank customer care WhatsApp line as a contact on your phone and access the contact via your WhatsApp contact list. Send a message and they will handle it from there.
How to chat with union bank customer care
If you do not want to reach union bank customer care by calling them, you can always chat them up instead.
Calling customer care sometimes is not toll free and in such a situation, you will be charged for the call from your airtime balance.
Also, there is the issue of having to wait for a while. Obviously, you might not be the only one trying to reach out to Union Bank customer care via their call number. There might be other people calling as well.
Despite the fact that there is usually a handful of customer care agents working in shifts round the clock, each agent can only attend to one customer at a time.
So if your call were to come in after a number of persons have already called in, you will be placed on hold with a customer care agent till it gets to your own turn.
Chatting with a customer care agent is a very convenient and fast way of getting issues resolved.
If you are looking forward to getting your Union Bank queries resolved via chat, below are ways on how to chat with union bank customer care.
Chatting with union bank customer care via the Union bank website
There are several ways to chat up Union Bank customer service, one of which is via the bank website. Websites nowadays always have chat functionality and union bank website is not left out.
To chat with union bank customer care on the website
- Open the Union Bank website on your browser or click this link https://www.unionbankng.com/
- On the union bank website, at the bottom of the screen you will see a floating message “Hi there! I’m Olla, your virtual support buddy from Union Bank. How may I help you today?”
- Click on the floating icon (a white message bubble on a blue background) at the bottom right corner of the screen beside the floating message.
- Enter your name, or whatever name you want to be addressed with during the chat, in the space provided for name.
- Enter your mobile number.
- Now click on Start Conversation to go to the chat interface.
In the chat interface, you can go ahead to type a message or click on any of the quick message buttons on the screen.
You will know you are in a chat when you see the message “Hi (the name you entered earlier) I am Olla, your virtual support buddy from Union Bank. I am here to help sort out any issues or complaints you may have.
By continuing to use this platform, you agree to be bound by the terms and conditions that can be found at https://www.unionbankng.com/terms-and-conditions
If, for whatever reason, you decide to end the chat, just type “Cancel”
Chatting with union bank customer care via the official Union bank social media accounts
Another way to chat with union bank customer service is via social media. Every social media platform has a chat functionality and Union Bank has taken advantage of that to serve customers better.
To chat with union bank customer service, just locate an official Union Bank account on any of the social media you use. Union bank has accounts on Facebook, Twitter, Instagram, LinkedIn and YouTube.
If you are on twitter, click the link https://www.twitter.com/UNIONBANK_NG to access the official Union Bank twitter account and send them a private message to begin chatting with a customer care agent.
Follow the link https://www.facebook.com/Unionbankng/ to access the official Union Bank Facebook account. Click on the message button to begin chatting with a customer care agent.
On Instagram, https://instagram.com/unionbankng will take you to the official Union Bank Instagram account. Click on the message button to start a chat.
You can also chat with union bank customer service on LinkedIn via the official Union Bank LinkedIn account. Follow the link https://www.linkedin.com/company/union-bank-of-nigeria and click on the message button.
To avoid being scammed, always verify you are interacting with only the official social media accounts of Union Bank.
Look out for verification badges on the accounts or access them by visiting the Union Bank website to get links to their social media accounts.
Related:
How to Activate Union Bank Mobile Banking & Mobile Transfer
Union Bank Account Types – Current & Savings Account Types
How to Close Your Union Bank Savings Account + Union Future
List of Banks that Do National ID Card in Nigeria + Requirements